We are thrilled to announce the recertification and renovation of our ground handling permit for an additional 15 years at Costa Rica’s major airports, including Daniel Oduber Quirós International MRLB/LIR Airport and Juan Santamaría International MROC/SJO Airport. This milestone is a testament to our unwavering commitment to providing top-tier services while upholding the highest standards of safety and security.
For over a decade, we have been dedicated to ensuring that every aircraft, passenger, and piece of cargo is handled with precision and care. Our renewed permit underscores our reputation as a trusted partner in the aviation industry and reflects the continuous efforts of our entire team to meet and exceed regulatory requirements.
Our Commitment to Service and Security
At the core of our operations is a deep commitment to excellence in service and an uncompromising focus on safety. The recertification process is rigorous, evaluating our adherence to national and international standards, our operational procedures, and the quality of our services. Successfully navigating this process reinforces our status as a leader in ground handling services in Costa Rica.
Our team is trained to the highest industry standards, ensuring that every task, from the moment an aircraft touches down to its next departure, is executed with the utmost professionalism. Safety is paramount in all our operations, and we continuously invest in training and infrastructure to enhance the safety and efficiency of our services.
Comprehensive Ground Handling Services
We pride ourselves on offering a comprehensive range of ground handling services at Costa Rica’s busiest airports, Daniel Oduber Quirós MRLB/LIR and Juan SantamaríaMROC/SJO International Airports. Our services include:
• Passenger Handling: We ensure a seamless experience for passengers from check-in to boarding, providing assistance with baggage, ticketing, and customer service.
• Ramp Handling: Our team manages aircraft loading and unloading, marshaling, pushback, and towing, ensuring quick and safe aircraft turnarounds.
• Baggage Handling: We handle baggage with care, ensuring timely and accurate sorting, loading, and unloading to meet tight schedules.
• Cargo Handling: From perishable goods to heavy machinery, we manage all types of cargo, ensuring safe and efficient loading, unloading, and transfer.
• Aircraft Cleaning: Our cleaning services ensure that aircraft interiors are spotless and welcoming, maintaining high standards of hygiene and comfort for passengers.
• Fueling Services Coordination : We coordinate on time fueling services, adhering to strict safety protocols to ensure that aircraft are ready for their next journey.
• Security Services Coordination Our security partners team is trained to handle all aspects of airport security, from passenger screening to aircraft guarding, ensuring the safety of all passengers, crew, and cargo.
Specialized Services for General and Corporate Aviation
Understanding the unique needs of general and corporate aviation, we offer a suite of specialized services tailored to meet the expectations of our most discerning clients. These include:
• VIP General Aviation Terminal Services: Our exclusive VIP terminal provides an adecuate and private environment for passengers of general and corporate aviation. Here, guests can enjoy expedited security checks, private lounges, concierge services, and seamless transfer to and from their aircraft.
• Personalized Ground Support: We offer bespoke ground handling services for corporate jets and private aircraft, ensuring that every aspect of the operation is managed with precision and discretion.
• Customs and Immigration Assistance: We facilitate a swift and private customs and immigration process for VIP clients, ensuring a hassle-free experience upon arrival or departure.
• Helicopter and Charter Coordination: For clients needing helicopter transfers or private charters, we coordinate all aspects of the flight, from ground transportation to in-flight services.
• On-Demand Catering Services: We offer gourmet catering options tailored to the preferences of our clients, ensuring that in-flight meals meet the highest standards of quality and taste.
• Crew Services: We provide dedicated services for flight crews, including rest areas, transportation, and hotel arrangements, ensuring they are well-rested and prepared for their next flight.
Looking Ahead
As we embark on the next 15 years, we remain committed to innovation, efficiency, and, most importantly, safety. Our focus will continue to be on enhancing our services, embracing new technologies, and maintaining the highest standards of operational excellence.
We extend our heartfelt thanks to our dedicated team, loyal clients, and partners who have supported us throughout this journey. Together, we will continue to set new benchmarks in ground handling services, contributing to the growth and success of Costa Rica’s aviation industry.
Thank you for trusting us with your ground handling needs. Here’s to 15 more years of excellence!
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